Sun, 21 Aug 2005
South of the border there has been a lot of hue and cry about the new pub licencing stuff. What amazed me about it all was not the predictions of a land awash with drunkards but the news of pubs missing the deadline. This interested me as it all sounds terribly familiar.
For both sets of licence I recall hearing people on the Today programme complaining that the new forms were very complex and people were putting off filling them in till the last minute. You have to wonder if anyone does any user testing on these forms.
And yes, this is a little after the fact to be writing about this but I've been busy...
posted at: 21:01 #